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MeetingMatrix® Customer Center

Welcome to the MeetingMatrix Customer Center! The Customer Center is designed to be a valuable resource regarding information such as your purchased products, available downloads, online training, and contacting support, to name a few. Please note there are some areas requiring a login and password, while other areas of the site are available to all.

My Account
Click here to access information regarding your Personal Profile as well as your overall Account Profile. Request changes to your facility’s MeetingMessenger lead recipient (facilities only).
My Products & Keys
Here you can view a listing of your existing products and services, purchase and expiration dates, as well as access the necessary keys for installations and upgrades.
Downloads
Click here to access any available updates to the MeetingMatrix product, as well as to download diagram packages (for facilities only).
Reporting
The Reporting area offers exportable, real-time information on MeetingMessenger™ leads, as well as the generation and export of diagram booklets, and dimension and capacity charts.
Online Training
MeetingMatrix International, the world leader in room diagramming and drawing software solutions, is proud to introduce FREE MeetingMatrix Online Webinar Training Courses!
FAQ's
Click to view Frequently Asked Questions regarding the MeetingMatrix software and services. Should you have a question which is not included, please refer to the Contact Us area of the website.
Purchase Options
MeetingMatrix offers its customers two support packages: Annual Service Package and Annual Maintenance. Click here to find out which form of support is most suitable to your needs.
GoToAssist
Citrix® GoToAssist™ provides MeetingMatrix customers with a superior support experience via fast, easy and secure remote assistance services. Contact support at +1 603.610.1620 to obtain an access code for a remote support session, then click here.
Click here for our GoToAssist security Fact Sheet
Contact Support
Click for Technical Support Contact Information or see our Annual Service Package for more information on the services we offer.