WELCOME TO CUSTOMER CENTER

Welcome to the MeetingMatrix® Customer Center: downloads, online training, contacting support, and much more.
Please note: some areas require a login and password, while other areas of the site are available without login.

My Account

My Account icon

Access information regarding your Personal Profile as well as your overall Account Profile. For Venues, request changes to your MeetingMessenger lead recipient.

Account

My Product & Keys

My Product & Keys icon

Here you can view a listing of your existing products and services, purchase and expiration dates, as well as access the necessary keys for installations and upgrades.

Product Keys

Downloads

Downloads icon

Click here to access any available updates to the MeetingMatrix product, as well as related documentation.


Downloads

Reporting

Reporting icon

For customers with meeting space, the Reporting area offers exportable, real-time information on MeetingMessenger™ leads, as well as the generation and export of diagram booklets, and dimension and capacity charts.

Reporting

Online Training

Online Training icon

MeetingMatrix International, the world leader in room diagramming and drawing software solutions, is proud to introduce FREE MeetingMatrix Online Webinar Training Courses!


Register

FAQ's

FAQ's icon

Click to view Frequently Asked Questions regarding the MeetingMatrix software and services. Should you have a question which is not included, please refer to the Contact Us area of the website.


FAQ's

Purchase Options

Purchase Options icon

MeetingMatrix offers its customers two support packages: Annual Service Package and Annual Maintenance. Click here to find out which form of support is most suitable to your needs.



Purchase Options

GoToAssist

GoToAssist icon

Citrix® GoToAssist™ provides MeetingMatrix customers with a superior support experience via fast, easy and secure remote assistance services. Contact support at +1 603.610.1620 to obtain an access code for a remote support session, then click here. Click here for our Security Fact Sheet

GoToAssist

24 Hour Technical Support on Weekdays

If you'd like more information about our industry-leading solutions, our robust support program, or how MeetingMatrix® can help integrate, manage and improve your next event, simply use one of the options below and one of our associates will be in touch shortly. support@MeetingMatrix.com / sales@MeetingMatrix.com

Offices

  • Newmarket International, Inc.
  • 75 New Hampshire Avenue
  • Portsmouth, New Hampshire
  • 03801 USA

Contact Information